Services have four major characteristics that greatly affect the design of marketing programs: intangibility (services cannot be seen or touched, making it difficult to communicate and price unfamiliar service features and quality), inseparability (services are typically produced and consumed simultaneously), variability (services are highly variable, because they spurt out on who provides them and when and where they are provided), and perishability (it is not a problem, when have is steady, unless in case when demand fluctuates, service firms have problems). severally characteristic poses challenges and requires c ertain strategies. Marketers must find ways ! to variety tangibility to intangibles; to increase the productivity of service providers; to increase and regularise the quality of the service provided; and to match the supply of services during roseola and nonpeak periods with market demand. Once service industries lagged behind manufacturing firms in adopting and apply marketing concepts and tools, because they were... If you want to get a full essay, cabaret it on our website: OrderCustomPaper.com
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