MEMO To:         All Personnel                                                         September 21, 2000 From:         Manager Re:         strait-laced Tele remember Etiquette knell courtesy has deteriorated in our department. comely visit etiquette is an essential component of business communication, and our skills expect to resort in order to be a successful company. Discourtesies such(prenominal) as putting people on hold for an protracted standard of time, eating and drinking while on the phone, and respondent the phone in an inappropriate manner are examples of areas that need to be changed. To fix the problem, Illinois Bell will be conducting classes on Telephone Techniques for everyone in the department. There will be cardinal sessions bordering month at the following times: è         Monday, Sept ember 24: 3:00-5:00 p.m. è         Tuesday, October 2: 9:00-11:00 a.m. è         Wednesday, October 10: 2:00-4:00 p.m. è         Thursday, October 18: 1:00-3:00 p.m. All of the sessions will be in the master(prenominal) conference room. Please sign up on the employee air out board for one session and make note of the date, time, and merchant ship on your calendar. Please contact me with any questions at wing 2080. Thank you for your participation. I look forward to working with you to alter our departmental recollect communication skills.
AUDIENCE ANALY SIS WORKSHEET generator: Manager Â! Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â September 21, 2000 Subject: Proper Telephone Etiquette essay Orientation Composition: All Personnel Individual, group, or grant: Group Job Title(s), if relevant; relationship to writer: gross revenue Development Dept. to all Personnel in dept. Attitude toward line of business: Needs to improve. Writer Orientation What is the purpose? Inform of problem, snap info of how to fix the problem. What is the study needed? To fix ring communication skills. What should the audience know and how much? That there go a problem and how we are going to fix it. What discipline will be used? Sign up aeroplane for a class on telephone etiquette. What action... If you want to puzzle a full essay, order it on our website: OrderCustomPaper.com
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