Imporaance of Feedback

Briefly comment on the assertion that: plenty of grand level film directors recognise the value of keeping in jotting with the real world by creating opportunities to talk with and set off feedback from nodes and frontline employees. (8 marks) Feedback is priceless for helping you to improve your communication skills this was observed by (McPheat : 2010 : paginate 16) Interacting with customers helps conductors to learn about new developments on the tap much(prenominal) as new growths, new technologies being used by the organisations competitors such information is valuable to managers who develop plans to update their increases, go and technology to favourably compete with their competitors. Employees who work in customer assistant pass on information from customers to mangers on issues of military service delivery such as the packaging of a product is not attractive. The language used in brochure is not easily understood. Such information is very relevant to th e manager who will make necessary changes which will maintain the customers and crystallise new ones. Managers who are in touch with customers get first hand feedback on how effective the strategies the organisation has put in place are recompense on track or behind schedule and make necessary adjustments like scarce training of the frontline round or recruiting more frontline supply to securities industry the brand. Managers collect information that is vital to the organisation from the frontline employees in sex act to run and products which is converted into knowledge that is useful to the organisation and helps the caller-up favourably compete with its competitors. Interaction with customers helps the manager to better look into the preferences of the customers what they like and do not like about the products and work being offered and the manager also gains insight to how best the leaf node can be served better. Being in contact with frontline staff h elps the manager to find out whether or not ! the overcompensate information is being passed on...If you want to get a knowing essay, order it on our website: OrderCustomPaper.com

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